Refund Policy

You can ask for a full refund of any payment for a paid plan (Starter or Growth) within 14 days of the charge, for any reason. This policy applies to every customer, wherever you live.

How to ask

Write to hello@twinpage.app with the email address of your account. If you were charged twice or by mistake, we refund it whatever the date.

How it is paid out

Paddle, our payment provider and the seller of record, processes the refund to the card or method you paid with where possible, within 14 days of approving it. When it shows up on your statement depends on your bank.

A refund does not delete your account. If a refund ends your paid plan, your account moves to Free under the same rules as when you cancel (see Terms of Service, Plans, limits and billing).

After 14 days

After 14 days we do not refund the period already paid, but you can cancel at any time and your plan then runs to the end of the period you paid for.

Your rights

Where the law of your country gives you more rights, those apply.